Adding Custom Shipping Tags to Orders

Introduction

Custom shipping tags are used as part of discounts and allow you to send specific instructions, such as “free_shipping_express,” to external shipping providers when predefined conditions are met. These conditions can, for example, include minimum cart value, minimum number of items, or the use of a discount code.

Note: Ensure the tag is set up in the receiving system (e.g., “free_shipping_express” in Ingrid) to function as intended.

Overview of Shipping Tag Setup

There are four ways to apply shipping tags:

1. ‍Brink Code Rule with a Discount Code: Add a shipping tag triggered by a discount code.‍
2. Brink Code Rule with Conditions and a Code: Combine discount code usage with specific conditions.‍
3. Cart Rule with Conditions: Add a tag based on cart conditions like total value or item count, without using a code.‍
4. Universal Application: Add a custom tag to all orders.

Method 1: Add Shipping Tags with a Discount Code

Possible Scenarios:

• “Get free express shipping with the code ‘FreeExpress.’”
• “Buy three pairs of socks and get free express shipping with the code ‘FreeExpress.’”

Steps:

1. Navigate to Discounts

• In the menu, select Discounts and then Create Discount Rule.
• Choose Brink Code Rule from the options presented.

2. Set General Information

• ‍Name: Provide an internal name for the rule.‍
• Sort Order: Set the priority if multiple rules are active.‍
• Is Stackable: Specify if this rule can be combined with other rules.‍
• Is Exclusive: Only one exclusive rule can apply per cart.‍
• Apply Last: Ensures this rule is applied after all others.

3. Set Logic Rules

• Click Logic Rules to define outcomes and conditions.
• Under Outcomes, click the + sign and select Shipping Tags from the dropdown menu.
• Enter the custom tag (e.g., “FreeExpress”) and click Save.

4. Add Conditions (Optional)

• Click the + sign under Conditions to add the criteria, for example "Minimum Cart Items" should be three.
• Click Save when done.

5. Add Discount Code

• Click Save and Add Codes to proceed.
• Options:‍
  • Search for an Existing Code: Enter the code name and select it.‍
  • Generate Multiple Codes: Create multiple codes at once.‍
  • Create a New Code: Click Create Discount Code, provide details (e.g., “FreeExpress”), set usage limits or dates, and click Save.

6. Activate the Discount Rule

• ‍‍‍‍Click Activate Discount Code Rule or Continue Without Activating to save as a draft.

Method 2: Add Shipping Tags Without a Code

Possible Scenarios:

• “Shop for 1000 SEK and get Free EXPRESS Shipping.”
• “Send a custom tag to the shipping provider for all orders during August.”

Steps:

1. Navigate to Discounts

• In the menu, select Discounts and then Create Discount Rule.
• Choose Cart Rule from the options presented.

2. Set General Information

• ‍Name: Provide an internal name for the rule.‍
• Sort Order: Set the priority.‍
• Is Stackable: Specify if this rule can be combined with others.‍
• Time Period (Optional): Set a validity period for the rule.

3. Set Logic Rules

• Click Logic Rules to define outcomes and conditions.
• Under Outcomes, click the + sign and select Shipping Tags.
• Enter the custom tag (e.g., “FreeExpress”) and click Save.

NOTE: Using the above method will add the custom tag to ALL orders.

4. Add Conditions (Optional)

• Click the + sign under Conditions to define criteria (e.g., cart value above 1000 SEK).
• Click Save when done.‍
• Activate the Discount Rule‍
• Click Save and Activate Discount Rule or save as a draft.

Tips for Effective Implementation

• Ensure the shipping tag matches the tag in your shipping provider’s system (e.g., Ingrid or nShift).
• Use Sort Order and Stackable Options to control rule priorities and interactions.
• Add conditions to refine when tags are applied (e.g., only on specific purchases or during promotional periods).

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