Meet Team Brink: Elin Pernbom

A Passion for Customer-Centricity

Meet Elin Pernbom, our enthusiastic Customer Success Manager. Elin's passion for her role is rooted in the meaningful connections she fosters with her customers. The equation is beautifully simple: a satisfied customer equals a delighted Elin. We sat down with her to talk about her experience working at Brink Commerce.

Why did you decide to join Brink Commerce?

The team, the product, and the exciting clientele drew me in. Moreover, the chance to contribute to a one-of-a-kind startup and shape the customer journey from the ground up was a compelling opportunity. Building something entirely new is an incredibly fulfilling experience!

How do you find success in your role?

My success is tied to the team! Initially, entering the e-commerce realm felt a bit overwhelming, but the challenges my customers posed and my team's unwavering support have helped me grow. It's been a fantastic ride so far.

What aspect of your role do you cherish the most?

My customers are an absolute delight! They brighten my day every day. A content customer translates to a happy Elin! There's nothing like sharing a laugh with a customer.

Could you share a surprising or fun tidbit about yourself?

Believe it or not, I'm quite a capable singer. Although nowadays, most of my performances occur within the confines of my shower.

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